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Clear, transparent, and customer-friendly policies
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At CluesStyle, we are committed to delivering high-quality custom printing services that meet your expectations. We understand that sometimes things don't go as planned, which is why we have established a clear and transparent refund policy.
This policy applies to all our services including screen printing, embroidery, DTF printing, vinyl printing, sublimation, and custom apparel orders.
Please read this policy carefully before making a purchase. By placing an order with us, you agree to the terms outlined below.
The following situations are NOT eligible for refund:
You have 7 days from the date of delivery to report any issues and request a refund. After 7 days, refund requests will be reviewed on a case-by-case basis.
Once you approve a digital proof, you are accepting the design as final. Errors in approved proofs cannot be refunded. Please review all proofs carefully before approval.
Custom designs are non-refundable once production has started. However, if there is a manufacturing defect or printing error on our part, we will reprint or refund.
For bulk orders, we may offer partial refunds or reprints for defective items rather than full order refunds. Each case is evaluated individually.
If your package is lost in transit, we will file a claim with the shipping carrier. Once confirmed lost, we will either reprint your order or issue a full refund.
Exchanges are handled on a case-by-case basis. Please contact our support team within 7 days of delivery to discuss exchange options.
If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact us.
This refund policy is subject to change without prior notice. Please review this page periodically for updates. For any disputes, the laws of India shall apply and courts in [Your City] shall have exclusive jurisdiction.