Terms and Conditions

Please read these terms carefully before using our services

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Introduction

Welcome to CluesStyle. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms.

Please read these terms carefully before placing any order. If you disagree with any part of these terms, you may not access our services.

CluesStyle reserves the right to modify these terms at any time. Changes become effective immediately upon posting. Your continued use of our services constitutes acceptance of modified terms.

Services Offered

CluesStyle provides professional printing services including but not limited to:

Screen Printing
Embroidery
DTF (Direct to Film) Printing
Vinyl Printing
Sublimation Printing
Custom T-Shirt Design
Bulk Order Fulfillment

We reserve the right to refuse service to anyone for any reason at any time.

All services are subject to availability and may be discontinued or modified without notice.

Order Policy

By placing an order with CluesStyle, you represent that:

You are at least 18 years of age
You have the legal right to use the designs/artwork submitted
All information provided is accurate and complete
You understand that digital proofs are for layout representation only

Order Acceptance:

We reserve the right to accept or decline any order. Order confirmation does not guarantee acceptance.

Production Timeline:

Production begins only after:

Full payment or deposit received
Artwork approval via digital proof
All necessary information provided

Pricing & Payment

All prices are in Indian Rupees (INR) unless otherwise specified.

Prices are subject to change without notice. However, quoted prices are valid for 30 days.

Payment Terms:

50% advance payment required for custom orders
100% payment required for sample orders
Balance payment due before shipping
Bulk orders may have different payment terms as agreed

Accepted Payment Methods:

Credit/Debit Cards
Net Banking
UPI
Bank Transfer
Razorpay (Secure Payment Gateway)

Late payments may result in production delays or order cancellation.

Design & Artwork

Artwork Requirements:

Minimum 300 DPI resolution for optimal print quality
Vector files preferred (AI, EPS, PDF, SVG)
Acceptable formats: PNG, JPG, PSD, AI, EPS, PDF
Color mode: CMYK for printing, RGB for digital proofs

Design Ownership:

You retain all rights to your original designs. By submitting artwork, you grant us permission to use it for your order.

Prohibited Content:

We do not print designs containing:

Copyrighted material without permission
Obscene, offensive, or discriminatory content
Counterfeit or trademark-infringing designs
Political or religious sensitive material

We reserve the right to reject any design that violates these terms.

Digital Proofs

A digital proof will be provided for your approval before production.

Proofs are for layout, color placement, and design accuracy only.

Color may vary between digital proof and final printed product due to monitor calibration and printing process.

Your Responsibilities:

Review all details carefully
Check spelling, dates, and design elements
Verify size and placement
Confirm quantity and colors

Once approved, no changes can be made. Approved proofs are considered final, and we are not liable for errors in approved designs.

We provide up to 3 rounds of free revisions. Additional revisions may incur charges.

Production & Quality

Production typically takes 7-14 business days after proof approval.

Rush orders may be available for additional fees.

Quality Standards:

We use premium quality materials and inks
Each order undergoes quality inspection
Color matching is done to industry standards
Slight color variations (5-10%) are normal and not considered defects

Limitations:

We are not responsible for normal wear and tear
Washing instructions must be followed for longevity
Small imperfections may occur in manual processes

Shipping & Delivery

Domestic Shipping:

Standard shipping: 3-7 business days
Express shipping: 1-3 business days
Free shipping on orders above ₹5,000

International Shipping:

Delivery time: 7-21 business days
Customs duties and taxes are buyer's responsibility
We are not responsible for customs delays

Risk of loss passes to you upon delivery to carrier.

Please inspect packages immediately upon arrival and report damages within 48 hours.

Refund & Cancellation

Please refer to our detailed Refund Policy for complete information.

Key Points:

Defective products: Full refund or reprint
Wrong item shipped: Full refund or reprint
Customer errors: No refund after proof approval
Change of mind: No refund after production starts

Refund requests must be submitted within 7 days of delivery.

Custom and personalized items are generally non-refundable unless defective.

Intellectual Property

All content on this website, including logos, designs, text, graphics, and images, is the property of CluesStyle and protected by copyright laws.

You may not:

Copy, reproduce, or distribute our content without permission
Use our designs for commercial purposes without authorization
Claim our designs as your own
Resell our products without written consent

CluesStyle respects intellectual property rights. If you believe your work has been infringed, please contact us with proper documentation.

Limitation of Liability

To the maximum extent permitted by law, CluesStyle shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits, revenue, or data
Delays caused by circumstances beyond our control
Third-party claims arising from your use of our products

Our total liability shall not exceed the amount paid for the specific order.

We are not responsible for errors in user-provided artwork or specifications.

Privacy & Data

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your data.

By using our services, you consent to:

Collection and use of your information as described
Receiving order-related communications
Storage of your design files for future reorders

We do not sell or share your personal information with third parties except as necessary to fulfill your order.

Governing Law

These terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in effect.

Our failure to enforce any right or provision does not waive that right.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Phone: +91 800 555 1234

Address: 123 Creative Street, Andheri East, Mumbai - 400069, India

We aim to respond to all inquiries within 2 business days.

By using our services, you acknowledge that:

  • • You have read, understood, and agree to these Terms and Conditions
  • • You are legally bound by these terms
  • • You will comply with all applicable laws and regulations
  • • You are responsible for reviewing any updates to these terms

Questions About These Terms?

If you have any questions or concerns about our Terms and Conditions, please don't hesitate to contact our legal team. We're here to help clarify any points.